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How Cordialsa USA Rebuilt Supply Chain Confidence and Scaled Growth with a Trusted 3PL Partner

Cordialsa USA is a national platform dedicated to the distribution of leading food products from Colombia, Mexico, Costa Rica, Peru, Chile, Dominican Republic, and the United States. With a HQ in Texas and offices strategically located in California, New Jersey, Maryland, and Florida, Cordialsa is known for bringing exciting Latin American flavors to consumers around the world.  

In the U.S., where retail compliance, inventory visibility, and reliable fulfillment are essential to success, Cordialsa USA needed a logistics partner that could support its operational complexity and ambitious growth goals. 

A Customized Partnership Built on Communication, Flexibility, and Service 

Cordialsa USA faced ongoing service disruptions due to poor communication, limited scalability, and a lack of nationwide logistics support. These challenges led to reduced inventory visibility, slowed market expansion, and time-consuming internal processes. Ultimately, confidence in their supply chain eroded, making it harder to plan and grow effectively. 

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Source Logistics stepped in to help in several ways: 

Key Challenges Source Solutions

Service Gaps: Poor communication with previous logistics partners led to a decrease in inventory visibility, inaccurate reporting, and inconsistent service quality. 

Inventory Transparency via WMS: Real-time data, systems transparency and better communication now enables Cordialsa USA to monitor product movement and inventory levels, reducing human error, improving inventory oversight, and increasing operational control.  

Limited Scalability & Network Constraints: Held back by a lack of nationwide capacity, other providers struggled to support Cordialsa USA’s regional growth plans and evolving logistics requirements, making it difficult for them to evaluate and enter new markets. 

Geographic Flexibility & Integrated Services: Cordialsa USA can expand into additional regions as their footprint grows by utilizing Source’s 24 strategically located storage locations across the U.S. in addition to their fulfillment and freight services Source provides LTL, FTL, and last-mile transportation solutions even for shipments outside Source-managed facilities. 

Confidence Erosion: Consistent disruptions impacted Cordialsa USA’s ability to confidently manage their supply chain, causing issues with resource management, retailer compliance and time-consuming review processes. 

Industry-Focused Value-Added Services: Cordialsa USA leverages Source’s capabilities for building Custom Shippers and In-Store Displays that comply with standards in specific industries like Retail, CPG, and Food & Beverage. With Source’s retail team managing labeling, displays, and compliance, Cordialsa USA now meets retailer requirements more efficiently. 

A Partnership with Proven Results 

Source Logistics spent time understanding the root causes of Cordialsa USA’s challenges and tailored a plan specifically for their long-term business goals. With Source’s flexible infrastructure and customer-first approach, Cordialsa USA regained control of its supply chain, enabling reliable support, customized services, and strategic growth. Restored confidence in logistics operations allowed the team to focus on serving customers and expanding into new markets. 

This collaboration demonstrates the long-term value of a partner that not only understands your business, but also grows with it. 

“Coming to Source Logistics was one of the best decisions we’ve made. The difference was immediate: better communication, reliable service, and systems we can trust - particularly during times of tariff and regulatory uncertainty. Our supply chain is smoother, our team is more confident, and we know we have a partner who can scale with us. Source Logistics truly is the best in the business.” 
Irma Solis Villatoro, Supply Chain Manager, Cordialsa USA 

Contact Source today to learn more about our tailored 3PL solutions. 

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