Known for its expertise in branded merchandise, marketing fulfillment, direct mail campaigns, and retail display solutions, this US-based distributor's mission is to support their clients’ operations and brand visibility while reducing overall operational costs. With a large team of sales and support professionals nationwide, the organization serves customers across industries such as agriculture, automotive, financial services, and healthcare – all sectors where precision, compliance, and trust are critical.
A Customized Partnership Built on Visibility, Control, and Compliance
While reviewing its supply chain performance, this company identified recurring inventory discrepancies, unexplained losses, and a lack of real-time visibility, all of which resulted in costly delays and inventory write-offs. Additionally, inconsistent documentation and procedural gaps introduced compliance risks and impacted overall supply chain dependability.
To support its complex logistics needs across multiple industries, the company sought a logistics partner capable of delivering robust infrastructure, deep experience in fulfillment processes, advanced technology, and a shared commitment to long-term reliability and growth.
Source Logistics stepped in to help in several ways:
| Key Challenges | Source Solutions |
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Inventory Discrepancies: Inventory counts rarely matched physical stock, causing fulfillment delays and undermining confidence in available data. |
Real-Time Inventory Management: Source implemented a WMS with real-time visibility. With tracking for lot numbers, expiration dates, and full product movements, inventory data became accurate and instantly accessible, enabling smarter planning and more confident decision-making. |
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Lack of Tracking & Lost Inventory: Without real-time tracking or reliable record-keeping, the brand faced frequent inventory losses, costly write-offs, and increased regulatory risk. |
Process Standardization & Audit Controls: Source standardized inbound and outbound processes with barcode scanning through which the company gained full traceability, significantly reducing both inventory loss and human error. Automated cycle counts and audit-ready dashboards further improved accuracy and ensured compliance, saving time, reducing costs, and strengthening audit readiness. |
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Compliance Needs: Inadequate documentation and processes exposed the organization to regulatory challenges in an environment that demands accountability and traceability. |
Operational Consulting for Compliance: Source collaborated directly with the organization to overhaul internal processes, aligning warehouse operations with industry regulations and organizational best practices. With systems they can trust, the brand has strengthened internal alignment and improved regulatory compliance. |
A Partnership with Proven Results
Since partnering with Source Logistics, the brand has transformed its logistics and fulfillment operations, moving from fragmented systems to a well-integrated, reliable supply chain. Enhanced inventory visibility, reliable compliance processes, and operational confidence have empowered the company to support its clients more effectively and grow into new opportunities, significantly improving its ability to support their clients.
For both companies, the partnership is built on the shared values of integrity, consistency, and a long-term view of mutual success.
“We’ve been working with Source Logistics for years, and we consider them to be so much more than just a logistics provider, they’re a true partner with a shared commitment to excellence. Their ability and willingness to collaborate and grow with us has been key to our success. Together, we’ve built a system that we can trust, and that’s allowed us to focus on what we do best: serving our clients.” — Branding Solutions Consultant
Contact Source today to learn more about our tailored 3PL solutions.